At Vintage Vault, we understand that the excitement of receiving your vintage treasures is just as important as the shopping experience itself. That’s why we’ve streamlined our delivery process to ensure your orders reach you as quickly and efficiently as possible, no matter where you are in the world.

Shipping Options

We offer two convenient shipping options to cater to your needs:

  • Standard Shipping: For those who prefer a quicker delivery, we use DHL or FedEx. Your order will be processed within 1-2 business days, and you can expect your package to arrive within 10-15 business days after shipment. The shipping fee for this option is $12.95.
  • Free Shipping: For orders over $50, we offer free shipping via EMS. This option takes a bit longer, with delivery times ranging from 15-25 business days after shipment. It’s perfect for those who are patient and looking to save on shipping costs.

Order Processing

Once you place your order, our team works diligently to process it within 1-2 business days. We take great care in packaging your vintage items to ensure they arrive in pristine condition, ready to be added to your wardrobe.

International Shipping

While we are based in the heart of Fort Worth, Texas, our love for vintage fashion knows no borders. We ship to most regions worldwide, with the exception of some remote areas and parts of Asia. Our global reach ensures that vintage enthusiasts everywhere can enjoy our curated collection.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your delivery and anticipate the arrival of your vintage finds.

Returns & Exchanges

We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange an item, you have 15 days from the date of receipt to do so. Please refer to our Returns Policy for more details.

Customer Support

Our customer service team is here to assist you with any questions or concerns regarding your delivery. Feel free to reach out to us at [email protected], and we’ll be happy to help.

Thank you for choosing Vintage Vault. We look forward to being a part of your vintage journey and helping you discover the timeless elegance of vintage fashion.